25 January 2022

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We have been awarded the Gold Trusted Standard by Feefo for the second year running!

We are delighted to announce that for the second year in a row, we have been awarded the Gold Trusted Service Award - a recognition of our outstanding achievement in delivering consistently excellent customer service.

The Trusted Service Awards are unique as they are based purely on feedback from real customers. This means they are a true reflection of the commitment to outstanding customer service.

A thank you

We want to say a massive thank you to all of our customers who have taken the time to leave us a review over the last year. For obvious reasons, 2021 has been a very difficult year for the business community but with the help of your feedback and reviews, we have been able to grow and improve our business as the year has gone on. Whilst we love 5-star reviews we equally love 1-star reviews because we like any opportunity to improve and honest feedback allows us to achieve that. No one is perfect, that includes us but when something goes wrong, we work very hard to put it right and learn from the feedback.

We're very proud of the very many 5* reviews - each one means a great deal to all of us here at NextGen,

A word from our Founder

Alan Hickman, Founder of NextGen Insurance said "Our team ensure that our customers are at the centre of everything that we do and aim to treat customers as they wish to be treated. I'm so pleased for the team to get the recognition that they truly deserve.

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What does our mobile phone and gadget insurance cover you for?

We have a choice of cover, depending on your needs. Our lowest level of cover looks after you in the UK or abroad for breakdown, loss, theft, fraudulent use and accidental damage (yes, that includes cracked screens and dropping your mobile/gadget down the toilet). In addition, our product range also covers:

Accidental damage for your device

Screen cracks

Mobile phone and gadget accessories cover

It's not just your mobile phone or gadget that's covered

Unauthorised call and data usage

Don't get caught out with huge bills

Liquid damage

Includes toilet drops, coffee spills & puddles too


In case your mobile phone or gadget gets lost accidentally (cover restrictions apply)


We'll get you a replacement mobile phone or gadget quickly

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We're here to help

Have a question, a query or just want some company - drop us a line - we love to talk!



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