You need to make sure your gadget or mobile is safe and secure at all times. If you leave it unattended it should be locked up, out of sight or left with someone you trust. Failure to be sure that your gadget is safe could mean your claim is declined.
If you knowingly leave your gadget where others can see it and you can’t, and your gadget is then lost or stolen, we may not pay your claim.
We will always take into account the individual circumstances, however, we’d expect you to take good care of your gadget at all times.
Gadgets are worth a lot of money and as such, we’d expect appropriate precautions to be taken to protect them at all times. For example, if you were sat in a coffee shop and needed to nip to order another drink or to the toilet, you couldn’t reasonably expect to leave your gadget on a table, unattended and for it to still be there when you return. Just think of your gadget as a bundle of cash, we’re pretty sure you wouldn’t leave that unattended either.