How to manage your policy in the customer area
Want to manage your policy? Simple, all you have to do is click on the self-service icon (above) and enter your email address. We’ll then email you a one-time passcode and once you enter that you’ll be in the customer area.
Once you’re in, you have access to your policy information. This allows you to:
Find your policy number, check when you started your policy, and when your policy is due to end. Change the card you use to pay for your policy. Find your devices IMEI/ Serial Number. Amend and cancel your policy.
Within the customer area you can also view and withdraw money from your Cashpot. Your NextGen unique referral code and Cashpot are simple to use. Your referral code can be shared with anyone via text, social media and email. If someone uses your unique code you earn cash. Simple.