What does our gadget insurance cover you for?

We have a choice of cover, depending on your needs. Our lowest level of gadget cover, looks after you in the UK and abroad for breakdown, loss, theft, fraudulent use and accidental damage (yes, that includes cracked screens and coffee spills). In addition, our product range also covers:

Accidental damage

screen cracks, corner dents etc

Gadget accessories cover

It's not just your gadget that's covered

Liquid damage

Includes toilet drops, coffee spills & puddles too

Unauthorised data use

Don't be caught with huge bills

Loss

In case you lose your gadget accidentally

Theft

We'll get your gadget replaced quickly

Insure Your Tablets, Laptops, Headsets & Smart Watches

Before disaster happens

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Do I need gadget insurance?

Do you depend on your gadget on a daily basis? If so, it might be a good idea to get cover in place.

Can you afford to self-insure?

Could you afford to simply replace a lost, stolen or damaged gadget, out of your own pocket?

How much did your gadget cost?

Is it worth insuring? Can you live without it?

Do you rely on your gadget daily?

You may wish to get cover that ensures you're back up and running as soon as possible

NextGen vs AppleCare vs Samsung Care+


Why you need NextGen Insurance

Pitfalls of AppleCare and Samsung Care+

AppleCare and Samsung Care+ do offer your device some protection, but it isn't a comprehensive level of cover.

AppleCare does cover repair or replacement of a product in the event of accidental damage, but only twice in a two-year period. Importantly, AppleCare does not cover you for loss or theft, accessories and fraudulent call/data cover.

Samsung Care+ doesn’t include cover for loss or theft of any kind. As well as this, you also only get four claims over a period of two years

Shop directly with us for a discount

Simply enter code DIR-05 into the Discount/Referral code field when purchasing a policy and your price will automatically reduce and you'll see the saving in the premium field. This code will only work if you shop through us directly and not via a comparison website.

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Look at these low monthly prices!

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(we bet it costs less than you think!)

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Why NextGen gadget insurance?

5 great reasons to purchase from NextGen

1) A choice of 3 levels of cover - so you can pick cover that's right for you and only pay for the protection you want!

2) 5* rated product including cover for drops, spills, loss, theft, mechanical breakdown and worldwide cover.

3) 5* reviews on Feefo - take a look at what our customers say about us. We're ready to help you when you need us, and we're really proud of the service we provide.

4) Cashpot - you have the ability to earn cash, when you or your family/friends use your unique referral code. Furthermore, you'll be helping to protect our planet for the next generation, as each time your code is used, we'll make a donation to Friends of the Earth.

5) You're in control - using our online, password-free, self-service portal. You can view and access your policy documents, withdraw cash, register a claim or contact us whenever you want to.

Our Customers Love Us!

Just take a look at what they say...

Frequently Asked Questions

We have a choice of cover, so that you can find the level of insurance that meets your needs. Our Essential level of cover looks after you in the UK or abroad for breakdown, loss, theft, fraudulent use and accidental damage (yes, that includes cracked screens and spilling coffee on your device). In addition, we have other levels of cover that insure you against unauthorised usage and includes gadget accessories cover, extended cover abroad (365 days a year) and liquid damage. 

While you’ve probably got a 12 months manufacturer’s warranty this only covers you for mechanical breakdown. Our gadget insurance includes cover for cracked screens, liquid damage, accidental damage, loss and theft. Once your 12 month warranty is up, we cover mechanical breakdown too!

Click here to read more on this subject.

Your gadget might be covered under your home insurance but the cover is unlikely to cover all of your needs, and could leave you without your device for a considerable amount of time (home insurance claims can take a while to resolve). 

Home insurance isn’t designed with your gadget in mind, so is unlikely to cover you for fraudulent use or unauthorised data usage. Furthermore, if you claim on your home insurance, the excess you may be required to pay could be higher than the cost of having separate gadget insurance. Naturally, your contents insurance premium may then increase when your policy comes to renewal, due to the claim you made.

Please make sure you view the benefits and cover of each gadget insurance policy before you make a decision. If you’re not sure, give us a call and we’ll help explain our cover options further.

Next Generation Insurance (NextGen) is an insurance intermediary (broker) and not an insurance company. We sell and administer gadget and mobile phone insurance products on behalf of insurance companies.

We only work with A Rated Insurers, which means that you are insured with reputable companies. The underwriters that we work with are Axa Insurance (Premium & Ultimate products) and Zenith (Essential product).

You can pay for your policy annually or monthly on our Premium & Ultimate products and annually only on our Essential cover. For monthly payable policies we set up a subscription for the monthly instalments and the premium will be taken from the bank card you use to purchase your insurance and pay your first premium. 

If you have a preferred day in which you would like payment to be taken be sure to start your policy from that day of the month. We are not able to change payment collection days once the policy is active because the payment date directly aligns with the policy cover period.

To make changes to your personal details, including your payment details, head over to the NextGen Customer Area. You don’t need a password to log in, just enter your mobile number or email address and we will send you a 6-digit pin. 

If you want to change your gadget, please email the details of the new gadget to hello@nextgeninsurance.co.uk and we will consider the request and calculate any change in premium and get right back to you. 

Unfortunately, we’re unable to process change of payment collection date requests. 

Yes, your gadget must be have been purchased in the UK. You can insure gadgets that you have purchased from network providers, direct from manufacturers or a high street store.

If you purchase your gadget as a refurbished device, it must have at least a 12 month warranty.

Our Essential policy only insures refurbished gadgets that are purchased directly from network providers or manufacturers. This clause does not apply to our Premium & Ultimate products. 

We offer cover for a large range of gadgets including, but not limited to smartphones, laptops, Macbooks, tablets and smartwatches. We’re always adding new gadgets to our list, if you can’t find your gadget, get in touch on hello@nextgeninsurance.co.uk

We can insure the gadget that belongs to you or your immediate family, as long as they live at the same address as you. By ‘immediate family’ we mean your Mother, Father, Son, Daughter and spouse. 

You need to make sure your gadget is safe and secure at all times. If you leave it unattended it should be locked up, out of sight or left with someone you trust. Failure to be sure that your gadget is safe could mean your claim is declined.

If you knowingly leave your gadget where others can see it and you can’t, and your gadget is then lost or stolen, we may not pay your claim. 

We will always take into account the individual circumstances, however, we’d expect you to take good care of your gadget at all times. 

Gadgets are worth a lot of money and as such we’d expect appropriate precautions to be taken to protect them at all times. For example, if you were sat in a coffee shop and needed to nip to order another drink or to the toilet, you couldn’t reasonably expect to leave your gadget on a table, unattended and for it to still be there when you return. Just think of your gadget as a bundle of cash, we’re pretty sure you wouldn’t leave that unattended either. 

We're here to help

Have a question, a query or just want some company - drop us a line - we love to talk!

Email

hello@nextgeninsurance.co.uk

Social Media

Facebook, Instagram & Twitter

Telephone

01206 688097 (Mon-Fri 9am-5pm)

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