It's not just your device that's covered
Don't get caught out with huge bills!
Toilet drops, coffee spills and puddles too
In case your gadget gets accidentally lost (cover restrictions apply)
We'll get you a replacement device quickly
We provide a range of Samsung insurance cover options to protect your precious device. These include; accidental loss, liquid damage (yes that includes the toilet!), theft, mechanical breakdown and fraudulent call cover, as well as worldwide use.
With Samsung insurance from NextGen Insurance, you can have peace of mind that no matter what happens to your new Samsung device, it can be sorted - quickly! The best thing - it's really affordable! You can pay annually or monthly, your choice!
Samsung, similar to Apple has its own insurance coverage called Samsung Care+. Did you know that Samsung Care+ doesn’t include cover for loss or theft of any kind? As well as this, you also only get four claims over a period of two years.
We have a range of Samsung insurance cover options to protect your precious device. These include accidental loss, liquid damage (yes that includes the toilet!), theft, mechanical breakdown and fraudulent call cover, as well as worldwide use and unlimited claims.
1) A choice of 3 levels of cover - with 2 different UK Insurers, so you can pick Samsung gadget insurance cover that's right for you and only pay for the protection you want
2) Products including cover for drops, spills, loss (cover restrictions apply), theft, mechanical breakdown and worldwide cover for your Samsung.
3) 5* reviews on Feefo - take a look at what our customers say about us. We're ready to help you when you need us, and we're really proud of the service we provide.
4) Cashpot - you have the ability to earn cash, when you or your family/friends use your unique referral code and there's no limit to what you can earn. Furthermore, you'll be helping to protect our planet for the next generation, as each time your code is used, we'll make a donation to Friends of the Earth.
5) You're in control - using our online, password-free, self-service customer area. You can view and access your policy documents, withdraw cash, register a claim or contact us whenever you want to.
We have a choice of cover so that you can find the level of insurance that meets your needs. Our Essential level of the cover looks after you in the UK or abroad for breakdown, loss, theft, fraudulent use and accidental damage (yes, that includes cracked screens and spilling coffee on your device). In addition, we have other levels of cover that insure you against unauthorised usage and includes gadget accessories cover, extended cover abroad (365 days a year) and liquid damage.
While you’ve probably got a 12 months manufacturer’s warranty this only covers you for mechanical breakdown. Our gadget insurance includes cover for cracked screens, liquid damage, accidental damage, loss and theft. Once your 12-month warranty is up, we cover mechanical breakdown too!
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Your gadget might be covered under your home insurance but the cover is unlikely to cover all of your needs, and could leave you without your device for a considerable amount of time (home insurance claims can take a while to resolve).
Home insurance isn’t designed with your gadget in mind, so is unlikely to cover you for fraudulent use or unauthorised data usage. Furthermore, if you claim on your home insurance, the excess you may be required to pay could be higher than the cost of having separate gadget insurance. Naturally, your contents insurance premium may then increase when your policy comes to renewal, due to the claim you made.
Please make sure you view the benefits and cover of each gadget insurance policy before you make a decision. If you’re not sure, give us a call and we’ll help explain our cover options further.
Next Generation Insurance (NextGen) is an insurance intermediary (broker) and not an insurance company. We sell and administer gadget and mobile phone insurance products on behalf of insurance companies.
We only work with A-Rated Insurers, which means that you are insured with reputable companies. The underwriters that we work with are Axa Insurance (Premium & Ultimate products) and Zenith (Essential product).
You can pay for your policy annually or monthly on our Premium & Ultimate products and annually only on our Essential cover. For monthly payable policies we set up a subscription for the monthly instalments and the premium will be taken from the bank card you use to purchase your insurance and pay your first premium.
If you have a preferred day in which you would like payment to be taken be sure to start your policy from that day of the month. We are not able to change payment collection days once the policy is active because the payment date directly aligns with the policy cover period.
To make changes to your personal details, including your payment details, head over to the NextGen Customer Area. You don’t need a password to log in, just enter your mobile number or email address and we will send you a 6-digit pin.
If you want to change your gadget, please email the details of the new gadget to firstname.lastname@example.org and we will consider the request and calculate any change in premium and get right back to you.
Unfortunately, we’re unable to process change of payment collection date requests.
Yes, your gadget must be have been purchased in the UK. You can insure gadgets that you have purchased from network providers, direct from manufacturers or a high street store.
If you purchase your gadget as a refurbished device, it must have at least a 12 month warranty.
We offer cover for a large range of Samsung mobile phones and gadgets including, but not limited to Samsung S20, Samsung S10, Samsung Note 20, Samsung Galaxy watch, and Samsung Tabs. We’re always adding new gadgets to our list, if you can’t find your gadget, get in touch on email@example.com
We can insure the gadget that belongs to you or your immediate family, as long as they live at the same address as you. By ‘immediate family’ we mean your Mother, Father, Son, Daughter and spouse.
You need to make sure your gadget is safe and secure at all times. If you leave it unattended it should be locked up, out of sight or left with someone you trust. Failure to be sure that your gadget is safe could mean your claim is declined.
If you knowingly leave your gadget where others can see it and you can’t, and your gadget is then lost or stolen, we may not pay your claim.
We will always take into account the individual circumstances, however, we’d expect you to take good care of your gadget at all times.
Gadgets are worth a lot of money and as such we’d expect appropriate precautions to be taken to protect them at all times. For example, if you were sat in a coffee shop and needed to nip to order another drink or to the toilet, you couldn’t reasonably expect to leave your gadget on a table, unattended and for it to still be there when you return. Just think of your gadget as a bundle of cash, we’re pretty sure you wouldn’t leave that unattended either.
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